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SixSEED Honors World Conservation Day

July 28, 2022 by Joy Goldman Leave a Comment

https://nationaldaycalendar.com/world-conservation-day-july-28/

The link above will take you to the description of World Conservation Day: a day they describe as linking a healthy society to a healthy environment. This day holds particular importance for us as we notice our country and the globe wrestling with droughts and wildfires. Still, some deny anything unusual is happening to our planet.

If you look on NASA’s website (https://climate.nasa.gov/evidence/) you’ll find this headline: “There is unequivocal evidence that Earth is warming at an unprecedented rate. Human activity is the principal cause.” From a leadership perspective, what thinking capacity is required to understand and lead efforts, both individual and collective, to protect our world for future generations? At SixSEED Partners, we teach our client systems to complement their problem-solving thinking with both/and thinking. For us to sustainably address climate change, we need to balance our immediate way of life needs with future generations’ needs; we need to consider National Interests AND Global Interests. Thinking about the water supply in the United States alone will not be sustainable if other global countries provide us with resources that are negatively impacted by drought.

On World Conservation Day, we invite you to take one action today that will contribute to a more sustainable future for all.

#systemintegration #leadershipecosystemcapacitation #wellbeing. #culture

Filed Under: Uncategorized

Developing Integrated Accountability in Healthcare

July 7, 2022 by Joy Goldman Leave a Comment

By: Joy W. Goldman RN, MS, PCC, CEO, SixSEED Partners

Background:

SixSEED Partners (SSP) was engaged by a senior health system leader to complete a 360-degree feedback process in support of the client’s ongoing systemic leadership and development.  This leader was brought into the health system to integrate service line leadership from a decentralized and competitive model to a more centralized and collaborative model.  The Leadership Circle 360 Profile (LCP) was administered after the client had been in the system for a year.

The Strategy:

The client had previously completed the LCP at another system so we were curious to see if the themes would be any different from his prior results.  In reviewing the results from 32 respondents, the client’s attention went to two variables:  there continued to be a theme of his strength in relationships and in his overdoing that strength with complying behaviors (for detail, see The Leadership Circle Website).  This leader’s development opportunity was courageous authenticity and achieving results and decisiveness—dimensions well known to him. 

However, his greatest concern was that the ratings from his direct reports was drastically different (lower) than other stakeholder groups. 

The Solution:  

As we explored internal and external dynamics, we found support in the theoretical frameworks of the Empowerment Dynamic, and Polarity Thinking which correlate perfectly with the LCP framework of reactive and creative modes of energy management.  Through coaching and much reflection, the client was able to see how his direct reports were placing him in a rescuer (hero) role and were presenting themselves as victims to system leaders, mainly hospital Presidents who were perceived as villains (see graphic).  This dynamic was evident through numerous cultural stories in the organization—not only did this dynamic occur within his organization:  it was prevalent throughout the system, with a displacement of accountability to “higher ups,” which was also convenient when something didn’t work.  Blame was a well -known song sung throughout the system.

The Impact:

From the client’s perspective, he was able to see that he was re-enacting that dynamic with his boss and part of his development was to be conscious of the roles he was playing and putting on others.  He started individual meetings with his direct reports and shared the distinctions between victim and creator, encouraging them to take ownership and identify actions they can take to influence what they wanted to create in the system.

The client was also challenged to lead a system-level leadership development effort where both/and thinking (polarity thinking) would be introduced and measured for the prevalent tensions of Centralization and Decentralization (system service lines AND local hospital entities) and Individual AND Team accountabilities.  In this way, he would broaden the leadership capacity of system leaders which would minimize the victim/persecutor conversations and support mutual accountability throughout the system.

Are victim/ persecutor conversations rampant in your organization?  Are you fatigued in having to spend time on these draining discussions that result in stagnation and energy drain?  We feel your pain!  Contact us to learn how you can lead sustainable, empowering change in your system!

Filed Under: Case Study, Uncategorized Tagged With: #thefullcirclegroup #accountability #theempowermentdynamic #thedreadeddramatriangle #leadershipdevelopment #teamdevelopment #leadershipecosystemcapacitation #systemintegration, #theleadershipcircleprofile360, diversity, healthcare, leadership, polarity maps, polarity thinking, retreat, scaling leadership, sixseedpartners, transformative leadership, well-being

Accountability and Feedback

July 5, 2022 by Joy Goldman Leave a Comment

By Joy W. Goldman RN, MS PCC:  CEO SixSEED Partners

In a recent discussion with a colleague, we were discussing an observation that there appears to be reluctance on the part of some front-line patient care leaders to hold staff accountable for “bad behaviors.” What is cited as the reason for the reluctance is the fear of losing “a warm body” and not being able to find replacements. I immediately felt myself react, not so much to the observation as to the term “bad behavior.”

What is it we label “bad behavior” and what impact does that have on our holding others accountable and providing constructive, performance feedback?

  • Bad behaviors are those which are foreign to you as a leader – they are behaviors that are least like you.  In fact, rarely would people use those terms to describe you
  • Bad behaviors are disruptive to the natural and normal flow of the workplace
  • Bad behaviors lead to negative outcomes within your team, patients, and other departments

What’s the risk in labeling behavior as good or bad?  Having done this in the past, as is human nature, the label of judgment and my resulting attitude and mindset only serves to upset me further as I obsessively confirm my belief yet do nothing about it.

As Marilee Adams teaches us with “the choice map” and her book: “Change Your Questions, Change Your Life,” we can be more effective leaders and heal ourselves if we can switch from the judger path to the learner path.  This is the time to get curious—

  • Who is informing this individual about the impact of their behavior on others?  Might people be doing work-arounds or avoiding them instead of offering perceptions and entering into dialogue?
  • What might be motivating the behavior that is causing the adverse outcome?
  • What development opportunity exists for this individual and how am I supporting that?
  • How does this behavior that I’m witnessing relate to my strengths, or my own opportunities for development?
  • How might this disruptive behavior be exactly what is needed for the team to improve and grow?
  • How is this behavior different from the majority and how are we embracing it as a unique expression of a different culture? What evidence do we have that there are negative patient/ system outcomes?
  • How might I demonstrate compassion for myself and this individual as I speak to them directly about the impact of their behavior?
  • Can I shift my internal belief system that “holding accountable” is a systemic feedback process that carries no greater emotional weight other than that which I place on it?

If you find yourself wrestling with these questions, contact us.  We’d welcome supporting you!



Filed Under: Uncategorized

Leadership: An Inside-Out Job

June 22, 2022 by Joy Goldman Leave a Comment

“As you announce peace with your mouth, make sure that greater peace is in your hearts. Let no one be provoked to anger or scandal through you, but may everyone be drawn to peace, kindness, and harmony through your gentleness. For we have been called to this: to heal the wounded, bind up the broken, and recall the erring.” St. Francis of Assisi

If you are a C-Suite Leader in Healthcare, this blog will challenge your thinking and belief systems—if you are courageous enough to be curious. If you are wedded to the status quo and believe your perception of reality is the truth, read no further. If we want to stem “the great resignation”, we must start with ourselves. Leadership is an inside-out job!

At SixSEED Partners, we have the privilege of partnering with senior-level leaders on their development. Our mission is to provide integrated solutions to heal healthcare. In recent posts, we’ve applauded the work of the leaders at www.innerdevelopmentgoals.org: transformational skills for sustainable development. With scientific advisors like @jennifergarveyberger, @ottoscharmer, @petersenge, @robertkegan, @dansiegel, and @amyedmondson, this enlightened coalition knows that if we want sustainable change in our world, we must focus on changing ourselves. You can read more about their work in our prior posts.

What does this have to do with a challenge of our time: “The Great Resignation?” My motivation to write comes after hearing and witnessing repeated stories of senior-level, Vice-President or C-Suite leaders who have been asked to leave their positions and have been dealt with as if they were criminals. Some have been notified virtually and then asked to clean out their offices that they can only access with an escort and supervisor. Many have been informed that they cannot say good-bye to people they have hired and worked with for decades. Those at the organizations have been told that they cannot reach out to these leaders with whom they’ve done what many would consider combat duty.

What assumptions drive behaviors such as these? Perhaps: “we need to safeguard the organization from bad press;” “the individual will respond in anger and want to retaliate against us;” “since our perceptions of performance differ, we can’t trust this person and must act with control-power over.”

Here’s the challenging thinking part: I ask you: How do these very beliefs contribute to the manifestation of your own fear? In your efforts to protect, what cultural messages are being conveyed to your leadership team and the rest of the organization? It would seem this message is loud and clear: “If this is how our senior leaders are treated, then we are not safe and it’s each person for themselves!” No wonder people are resigning!

How might we lead differently so that we create the cultures we desire? The Inner Development Goals (IDG) suggest we cultivate the competency of Presence as part of Being: Relationship to Self:

Presence
“Ability to be in the here and now, without judgment and in a state of open-ended presence.”

Might we lead with safety for the organization AND safety for the individual? What would that look like? Perhaps we might see these behaviors:

  • Validated behavioral assessments administered in the selection and hiring process that continues upon hire as part of a proactive development strategy
  • Ongoing dialogue and mutual assessment around capacity and performance so there are no surprises
  • Courageous conversations that are grounded in relevant and timely situations to assess and challenge thinking and the ability to adapt and grow
  • Belief in the human being’s desire to serve and exploration around best fit—for them and the organization
  • If parting is necessary, a co-created exit plan that provides safety for the organization while respecting this person who has sacrificed much of their life in service to their job
  • A way to honor how they want to say good-bye to those with whom they’ve served

Behaviors like these require a different way of thinking. They require presence. If you’d like support for you and your leaders in how to sustainably shift individual and organizational mindsets so that you can be a place that attracts the type of leaders you most need, contact us.


That is our work—at SixSEED Partners and for our time.



Filed Under: Uncategorized

SixSEED Sustainable Change and Inner Game

June 9, 2022 by Joy Goldman Leave a Comment

“Nations United: Urgent Solutions for Urgent Times.” This 34-minute film by the United Nations speaks to the urgent need for sustainable change in our world. As Peter Senge was speaking to a group attending a May 25th, 2022 Inner Development Goals gathering around the UN’s 7-year- old Sustainable Development Goals (SDGs), I was saddened to hear Peter comment that those in the United States speak the least about these as compared with the rest of the world. As you read this, do you know what I’m speaking of? If not, why not?

Vinay Kumar and I will be continuing our work with the patient care and nursing leaders at an academic medical institution and we will be focusing on “the inner game.” Tying into the work of the IDG, we cannot hope to create sustainable change if we don’t first focus on changing ourselves. We can no longer afford to be pointing our fingers at others in blame: we must take radical responsibility and develop and evolve our thinking so that we can act in ways that honor each other, our families, our communities, our planet. As CEO of SixSEED Partners, I am proud to support this work and to work with colleagues who do the same.

You can read more about the IDG Framework at this link: https://tinyurl.com/bdzxshmx.

Filed Under: Uncategorized

SixSEED Honors National Hospital Week

May 9, 2022 by Joy Goldman Leave a Comment

Thanks to the American Hospital Association for producing this video honoring healthcare workers: “America’s Healthcare Workers are Worth Fighting For.” Especially during National Hospital Week, SixSEED Partners wants to honor everyone who works in healthcare for their dedication and commitment to serve. Your dedication is evident in this heart-wrenching, yet common story from a Healthcare Leader:

“I don’t think I slept for the entire year of 2020. When Covid hit, my role required me to serve in our hospital’s command center. With a newborn at home, I would sleep by myself in the basement to avoid the risk of exposing the rest of my family to Covid, should I happen to be infected and not know it. To allow my partner to get their rest, I would sleep 2-3 hours and then get up to feed the baby before heading back to the command center.”

As I witnessed this leader summon the courage to allow himself to cry, I was also moved to tears, knowing this was just one story of many that were just like this. As this leader told his story, it was told with humility and a work ethic of loyalty and servant leadership. And the tears were the culmination of two years of “just doing his job.”

This year saw hospitals have to do something they’ve never had to do before: ration healthcare. During National Hospital Week, take a moment to thank your healthcare and hospital workers. More than thanks, commit to taking action to keep yourself healthy to avoid preventable diseases so that we ALL have access to quality healthcare.

Learn more about National Hosptial Week at https://www.aha.org/ahia/get-involved/national-hospital-week.

Filed Under: Uncategorized

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Offering a suite of inter-collaborative, interdependent and custom-designed services to increase leader and system-level capacitation within the healthcare industry, SixSEED Partners drives sustainable, transformational change within leaders, teams and entire organizations.

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