A Case for Courage and Compassion In Action
Joy W. Goldman RN, MS PCC: Advisor: SixSEED Partners
Our commitment
At SixSEED Partners, our mission is providing integrated solutions to heal healthcare. In order to do this in a way that stewards the dwindling resources of money, energy and time, and provides sustainable results with minimal wear and tear, we must challenge existing systems and structures that work in opposition to these principles. This blog focuses on the need to support a vulnerable population: physicians, advanced practice clinical leaders, and nurses who are promoted into supervisory and leadership roles where they oversee the performance of colleagues who have been, and may still be, their peers.
The Problem:
In healthcare, we have observed the long -cherished practice of taking high achieving and driven clinicians and placing them in supervisory and leadership roles without preparing them for these roles. Quite often, these positions require the practitioner to supervise and manage individuals with whom they still must work to care for patients. As anyone who has been in this role will tell you, this is no easy task. In one instance, they are working alongside their peers to complete a case and, in another, they are informing their peer when they have to work and when the peer’s requests for schedule changes or other privileges are denied. Knowing how to both support and challenge one’s direct reports mystifies the most seasoned of leaders!
Our Actions:
As we focus on excellence AND well-being, we work with our clients to apply proven frameworks like The Conscious Leadership Group’s “Above and Below the Line,” and David Emerald’s The Empowerment Dynamic to increase self-awareness and learn how to better compassionately acknowledge the inner persecutor/judger while courageously asserting boundaries and actions that are in service to clinicians and patients alike.
The Impact:
Through our work, the clients are able to navigate these complex dynamics or, in some instances, they decide they might prefer staying in their practitioner role without the added demands of supervising their peers. For informed organizations, they acknowledge the shift in mindsets and behaviors required for these roles and start preparing these ambitious leaders prior to the actual need. In this way, the leader is set up for success and the organization, leader, team members, and patients thrive.
Want to learn more? Contact us at: https://sixseedpartners.com/contact/
Margaret Cary, MD MBA MPH PCC says
Joy Goldman nailed it. Leadership, giving feedback and maintaining boundaries are all skills we didn’t learn in medical school. And can be learned with training and feedback, just as we learned to take blood pressure. Remember the first time you tried?
Joy Goldman says
Thanks for your comment, Maggi! You have great expertise here!