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Improving Capacity for Leading In Complex Times through Both/And Thinking: An Experiential Approach

April 14, 2023 by Joy Goldman Leave a Comment

SixSEED Partners Affiliates: Joy W. Goldman RN, MS, PCC:  CEO SixSEED Partners

Background:

Joy W. Goldman RN, MS, PCC: CEO SixSEED partners and Dr. Larry McEvoy, Founder of Epidemic Leadership co-facilitated a half-day workshop on both/and thinking- polarity thinking for over forty nurse, physician and administrative leaders at WellSpan Health. This was the third year presenting this workshop to WellSpan’s high potential leaders.  WellSpan has expanded the audience from only physician leaders to all leaders in their leadership academy.  Expanding the audience facilitated the collegial sharing within populations that may, absent both/and thinking awareness and capacity, engage in unnecessary conflict which contributes to burnout.

The Strategy:

Dr. McEvoy and Ms. Goldman designed the half-day workshop so that most of the time would be spent physically walking the interdependent tension of “Care for Self” and “Care for Others.”  Since WellSpan, like so many other healthcare systems, are focusing on clinician wellbeing, this tension was relevant for each participant.  In addition to providing an experience of standing in the upsides and downsides of each tension, the participants also used each other as internal consultants with a designed liberating structure that facilitated effective listening.

The Solution: 

The leaders were asked to progress through the polarity map of “Care for Self” and “Care for Others” in silence.  They were invited to scan their body for images, colors, and sensations experienced as they stood in each quadrant of the map.  This provided a profound and clear experience of their values—“This is like me,” and their fear- “This is NOT me.”  When the participants were engaged in the listening exercise, we noticed their difficulty in turning their chairs around and refraining from being part of their triad conversation.

The Impact:

Organically, the leaders had difficulty being associated with the upside of “care for self.”  Their instinctual reaction was to perceive that as being “selfish,” (the overdone expression of care for self).  Their comfort zone was caring for others and they resonated with the overdone care for others to the neglect of care for self, resulting in burnout.  Because their fear (not me) is in the overdone care for self, they began to see that there are healthy actions they can take to better care for themselves.  A participant commented: “Just the eight minutes tuning into my body was healing and when I stood in care for self, it felt relaxing and healthy.” Self care was the topic for their peer coaching/consulting resulting in clear action steps and peer accountability after the workshop.

If this sounds like something from which your leaders can benefit, please reach out and let us know at info@sixseedpartners.com.  Four hours powerfully engaged in this work can lessen burnout!

Filed Under: Case Study, Six Seeds Tagged With: #bothandthinking, #burnout, #culture, #leadershipdevelopment, #polaritythinking, #teamdevelopment, #wellbeing

Conscious Leaders Step Up & Take Responsibility

January 26, 2023 by Joy Goldman Leave a Comment

Most of the leaders we work with possess an Uber-sense of responsibility– they take on much more than is theirs to do. Yet in their “get it done” spirit, they are quick to act which can also mean quick to direct others without realizing they may be omitting essential data in communicating the conditions of “done” for their direct reports. Our colleagues at the Conscious Leadership Group offer this simple and powerful algorithm for assessing your own actions in contributing to an unsatisfactory outcome, regardless what that outcome might be. Ben and Rosamund Zander, in the “Art of Possibility: Transforming Professional and Personal Life” (buy here: https://tinyurl.com/2jzbd4ky) talk about “looking in the mirror” before blaming others. The Conscious Leadership Group aligns with this thinking in this framework.

We’d love to hear how this might apply to you. Feel free to offer a comment at: https://sixseedpartners.com/contact/

Filed Under: Uncategorized Tagged With: #accountability, #leadershipdevelopment, #teamdevelopment, #theconsciousleadershipgroup, sixseedpartners

Leveraging 360-degree Feedback for Systemic Impact

November 8, 2022 by Joy Goldman Leave a Comment

Physician Development Case Study: Academic Medicine

By:Joy Goldman RN, MS, PCC:  CEO SixSEED Partners, BSN, ACC

Background:

SixSEED Partners (SSP) participated in a coaching engagement with an Academic Medical Center physician leader.  Halfway into the engagement, we agreed to complete a 360-degree feedback process in support of the client’s ongoing systemic leadership and development.  The leader wanted to improve her leadership and also be able to cascade the learning to her physician partners.  The Leadership Circle 360 Profile (LCP) was administered to help hone in on priority development efforts.

Strategy:

The client’s role interfaced with faculty, residents, fellows, and administrators so the respondent group was very diverse.  The client’s results demonstrated high creative leadership (3-4 dimensions rated 80% or above yet there was a perceptual gap between self-ratings and that of others.(for detail on the tool, see The Leadership Circle Website).  Of note was the client’s self-rating in the 89 percentile for Passive, and respondents’ ratings of 81 percentile for Distance (reactive dimensions).  The client also had rated themselves in the 7% for courageous authenticity while her respondents rated her in the 53%.  What was clear was that the client was holding back and not bringing their full self and talents to the organization and the energy spent on protecting and playing it safe was draining.

The Solution:

As we explored internal and external dynamics, we found support in the theoretical frameworks of the Empowerment Dynamic, and Polarity Thinking which correlate perfectly with the LCP framework of reactive and creative modes of energy management.  Through coaching and much reflection, the client was able to see how his direct reports were placing him in a rescuer (hero) role and were presenting themselves as victims to system leaders, mainly hospital Presidents who were perceived as villains (see graphic).  This dynamic was evident through numerous cultural stories in the organization—not only did this dynamic occur within his organization:  it was prevalent throughout the system, with a displacement of accountability to “higher-ups,” which was also convenient when something didn’t work.  Blame was a well-known song sung throughout the system.

Impact:  

From the client’s perspective, he was able to see that he was re-enacting that dynamic with his boss and part of his development was to be conscious of the roles he was playing and putting on others.  He started individual meetings with his direct reports and shared the distinctions between victim and creator, encouraging them to take ownership and identify actions they can take to influence what they wanted to create in the system.

The client was also challenged to lead a system-level leadership development effort where both/and thinking (polarity thinking) would be introduced and measured for the prevalent tensions of Centralization and Decentralization (system service lines AND local hospital entities) and Individual AND Team accountabilities.  In this way, he would broaden the leadership capacity of system leaders which would minimize the victim/persecutor conversations and support mutual accountability throughout the system.

Are victim/ persecutor conversations rampant in your organization?  Are you fatigued in having to spend time on these draining discussions that result in stagnation and energy drain?  We feel your pain!  Contact us to learn how you can lead sustainable, empowering change in your system!

Filed Under: Case Study Tagged With: #accountability, #leadershipdevelopment, #leadershipecosystemcapacitation, #systemintegration, #teamdevelopment, #thedreadeddramatriangle, #theempowermentdynamic, #thefullcirclegroup, #theleadershipcircleprofile360, sixseedpartners

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